Safeway

Reviews about Safeway

• 1 / 5

  By ЭЭ Э
  I came to the Safeway store to shop for flowers for special occasion.
  
  Safeway store has big street banner stated: Friendlier".
  I went to the floral department and selected 4 flower bouquets. Wanted to arrange them in 1 large bouquet. There was women, who's name is Regina. She stated write away that she can't help me, because she doesn't have a skills. So, I has no other choice to arrange the bouquet my self. Regina wasn't friendly person, as big Safeway street banner stated: Friendlier"
  
  I spread flowers and start arranging it.
  During my work, I find out that 4 or 5 rouses was already broken slip under and packed tight, so customers won't notice it, until they will unwrap the bouquet at home.
  
  Do you like to buy broken flowers? I'm not. But I'm sure that most of the people got broken flowers intentionally planted in a bouquet.
  
  So I asked Regina to replace broken, slip under flowers. Regina refuses to replace it. She stated that customers buying product "as is". But after several minutes of my convictions, she did it.
  
  I arrange 1 large bouquet out of 4 regular bouquets and asked Regina to wrap it up. Regina showed by all her look that she's very unhappy with my request.
  
  And oh my...
  Regina wrap it up the ugliest way possible, maybe out of her spite. Figuratively speaking, fife year old child could wrap it better.
  It was frankly ugly...
  I came home and re-wrap the bouquet myself.
  
  Conclusion.
  Safeway store has big street banner stated: Friendlier".
  But when you come into the store, you don't feel welcome, but opposite.
  
  So maybe Safeway store should start getting friendlier not from putting big street banner stated: Friendlier", but from the customer service being friendly?
  November 14, 2016
• 4 / 5

  By leon holloway
  Tight aisles, long lines, standard safeway fresh foods(usually not so fresh)
  September 22, 2016